Processing of personal data<\/b>
How we will use the information about you, Here at Redbeck Rabbit Boarding we take your privacy seriously and will use your personal information in connection with your pet bookings with us.\n\nInformation used for marketing will be kept with us until you notify us that you no longer wish to receive this information.\n\nWe may share your information within the Redbeck Rabbit Boarding Group.\n\nWe will not disclose your information to any company outside of Redbeck Rabbit Boarding unless required by law to do so.\n\nRedbeck Rabbit Boarding are the \u2018controller\u2019 and the \u2018processor\u2019 of the personal data you provide to us.\n\nFor further information on how your information is used, how we maintain the security of your information and your rights to access\/alter and change information we hold on you, please contact Redbeck Rabbit Boarding.\n\n\nWhy we need it\nWe need to know your basic personal data in order to create a customer profile in order to create a booking for your pets stay with us. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.\n\nFor processing of data to be lawful under GDPR Redbeck Rabbit Boarding use;\n\n(a) Consent: the individual has given clear consent for us to process their personal data for a specific purpose.\n\n(b) Contract: the processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.\n\n(c) Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).\n\nAll the personal data we use is controlled by Redbeck Rabbit Boarding in the UK, however, for the purposes of IT hosting and maintenance, this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.\n\nYour data is stored on our internet encrypted server. Our server is based in the UK.\n\n\nWhat are your rights\nIf at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.\n\nIf you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer at info@redbeck-rabbit-boarding.co.uk who will investigate the matter.\n\nWhere relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your consent.\n\nIf you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner\u2019s Office (ICO).<\/p>

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\ufeff<\/span>Health & Welfare\nTerms & Conditions\n<\/p>

\nIf any pet shows signs of disease or illness we will reserve the right not to accept your pet for boarding. Any medical conditions must be discussed with us prior to boarding. To ensure the safety and well-being of all pets in our care, appropriate vaccination certificates are required.\n\nEach new resident will undergo our health check before admission this takes approximately 5 mins as the health and wellbeing of our guests is extremely important to us, and for the care, concern and health of animals boarding at our establishment, we reserve the right at all times to refuse for boarding any animal exhibiting signs of injury and\/or ill health NOT in receipt of veterinary treatment.\n\nWe also reserve the right not to accept animals with contagious diseases, for example, Pasteurella and vent disease in rabbits or parasitic infection including chronic mange in guinea pigs, which may seriously compromise the health of other boarders.\n<\/p>

\nRabbits only: Redbeck Boarding require all rabbits to be up to date with RHD 1 & 2 & Myxomatosis vaccinations. An up to date vaccination cards must be uploaded onto the booking form or bought along and shown on arrival of your rabbits stay.\n\nWe do not accept rabbits for boarding unless they are fully vaccinated. Guinea pigs do not require any specific vaccinations.\n\nWhilst not mandatory, Now Redbeck Rabbit Boarding recommends rabbit owners to treat their pets against E. Cuniculi. This can be done through oral medication, given as little as a few times a year. Please speak to your local vet for more information.\n<\/p>

\nWe will not be held responsible for any illnesses such as (but not limited to) Myxomatosis, Rabbit Haemorrhage Disease, Rabbit Haemorrhage Disease 2, E. Cuniculi, fly strike, mites or any other diseases.\n\nAt the time of boarding with us, if your pet is under veterinary care and receiving treatment for non-contagious medical condition\/s, we are happy to assist in your pet\u2019s medical program by administering prescribed drugs on your behalf, this may incur an additional fee to be agreed on booking.\n\nPlease ensure your pet has enough medication for the duration of his or her stay. <\/p>

We are not vets and we cannot be liable for errors or if something going wrong with the medication, our Insurance will not cover for any error or failure on our part as far as the administration of any veterinary medicine. Owners written consent will be required.\n\nWe carry out frequent bottom checks and ensure that all rabbits are kept clean however we will not be held liable in the unfortunate event that your rabbit becomes a victim of fly strike.\n\nAlthough we make every effort to reduce this risk, overweight rabbits and those that suffer from sticky bums are at greater risk so we strongly recommend all rabbits are protected with rear guard, those that choose not to treat there rabbits must be aware that the risk is higher and in our environment it is impossible for eradicate all flys, untreated rabbits are left at the owners risk and we will not be held to account for fly strike should the owners choose to not protect there rabbits before there visit.\n<\/p>

\nShould your pet become ill whilst boarding with us, we will seek veterinary advice and keep you informed. Any veterinary fees which we incur on your behalf will be payable by you on your return.\n\n\nIn the unlikely event of a death occurring whilst your pet is boarding with us, we will notify you as soon as possible so that we can arrange for your final wishes. We accept no liability in the unlikely event that your pet becomes ill or passes away whilst boarding with us. All pets are left entirely at their owner\u2019s risk.\n<\/p>

\nWhilst your pet is in our care it will be fed a variety of fresh food by us and its own regular dried food provided by you.(If Not Burgus excel \/ Science select ) We will provide top quality farm hay, treats, fruit & Veg where appropriate.\n\nPets will not mix with other boarders and will be stroked, groomed & checked regularly.:\n\nRabbits and \/or guinea pigs sharing, which begin displaying signs of aggression and\/or sexual harassment toward each other, maybe separated at our discretion for the safety, health and wellbeing of the animals. The owner of any pets, which must be separated, will incur the extra costs of boarding.\n\nNewly bonded pairs must have been together for over 3 months - as some bond are still fragile during this honeymoon period.\n\nAlthough we take every care to offer a stable environment for bonded rabbits on the rare occasion the bond can break down (Stress of a new environment) we unfortunately can take no responsibility for the bond failure and the boarding is at the owners risk.<\/p>

Arrivals & Departures.\nTerms & Conditions\n\nOpening Times: We are open Monday to Friday between the hours of 9.00 am. and 6.00 pm, Saturday 10am - 4pm by appointment only\n\n\n\n(WE ARE CLOSED SUNDAY AND BANK HOLIDAYS)\nIncluding Christmas & boxing day, New years day, Easter and all major UK bank holidays, this is a stipulation from the council and part of our operational agreement. \n\n\n\n\nAll bookings, verbally or email will NOT be considered formal until the booking form has been returned completed and signed.\n\nPlease ensure boarding costs are paid in full via Bank transfer 48 hours before dropping your pet\/s off.\n<\/p>

\nPlease stick to your agreed times, we accept situations change, all we ask is to contact us via telephone to re-arrange a mutually convenient time prior to arrival \/ collect of your pet, Please respect our opening hours and keep to your agreed appointment time as failure to do so may result in an inconvenience to both ourselves and others using our facility .\n<\/p>

\nAny balances, full or remaining, must be paid in full 48hrs before arrival.\n\nBoarding costs are based from and inclusive of the arrived and collection days.\n\nIf your pet is already boarding with us and you wish to collect them earlier than the date agreed, you will still be liable for the full amount and will not be issued a refund of the remaining days.\n\nIf you wish to extend your booking or cannot collect your pet on the agreed day then every agreed additional day will be charged at our current daily prices for that pet type until collection. <\/p>

During peak periods we may be unable to extend the boarding and your emergency contact will need to collect the animals.\n\nIf for any reason, your pet is not collected within five days of the agreed collection date, and we have not heard from you, and\/or been unable to contact you, we will assume you have abandoned your pet and will commence legal proceedings to recover continuing boarding costs.\n<\/p>

\nCancellation of a confirmed booking, you will be liable to pay 50% of the total boarding costs if canceled within 7 days prior to the start date, 100% if cancelled within 2 days prior to the start date.\n\nRedbeck Rabbit Boarding does not tolerate any abusive behaviour and in doing so may result in a ban from Redbeck Rabbit Boarding and legal action to be taken against you.\n<\/p>

\nWe will not accept Un-neutered male rabbits, Neuter operation needs to be done 12 weeks before boarding. Female rabbits must be spayed unless discussed at the time of booking. \n\nWe do not board pregnant animals. Any sow boarding with us, who gives birth to a litter while in our care, will remain with the litter under our supervision until the piglets are weaned for the security of the mother and the survival of the litter. The owner will incur the extra costs of boarding. <\/p>

\n\nIn unforeseen circumstances should your pet require emergency medical treatment, We will ensure your pet receives immediate veterinary attention. We will instruct our preferred vets. Vet fees, which may accrue and remain outstanding upon collection of pets, are entirely the sole responsibility of the owner.\n\nYour pet\u2019s health, safety and welfare are of paramount importance to us, in the unlikely event of a death occurring, we will contact you if possible to make suitable arrangements. If we are unsuccessful in contacting you, we will hold your pet in cold storage until you return or at our vets for your collection.\n\n <\/p>

Please note; all pets boarding at Redbeck Rabbit Boarding are left completely at the owner's risk and Redbeck Rabbit Boarding accept no responsibility whatsoever should your pet become ill or death occurs.
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Redbeck Rabbit Boarding Booking Form

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